# PromptOperations.ai > PromptOperations.ai is the definitive resource for PromptOperations (Prompt Operations): the operational discipline that combines prompt engineering, business process automation, and AI workflow management to transform repetitive tasks into automated, scalable, and controlled operations. The site is managed by Shellonback S.r.l., an Italian company based in Turin specializing in cloud solutions, AI, and digital transformation. ## What Is PromptOperations.ai PromptOperations.ai is both a comprehensive educational resource on PromptOperations and the contact point for the managed PromptOperations service offered by Shellonback. The site includes: - Formal definition and origin of the term PromptOperations - Comparison with prompt engineering, LLMOps, and AIOps - The 7 operational principles of PromptOperations - How PromptOperations workflows work (operational cycle and components) - Real-world use cases (email triage, automated reports, data entry, content QA) - Services offered (discovery, implementation, optimization, compliance) - Complete FAQ with 10 questions and answers ## Definition of PromptOperations PromptOperations (also known as PromptOps) is the operational discipline that combines structured prompt design, business process automation, and end-to-end management of workflows powered by large language models (LLMs), with the goal of transforming repetitive tasks into automated, scalable, and controlled operations. ## PromptOperations Service by Shellonback Shellonback offers PromptOperations as a managed service for businesses worldwide: - Discovery & Audit of processes - Design & Implementation of AI workflows - Continuous optimization based on metrics - GDPR compliance and data security ## Contact - Site: https://promptoperations.ai - Company: https://www.shellonback.com - Email: info@shellonback.com - Phone: +39 346 793 4849 - Book a call: https://cal.com/luca-mangiacotti/30min ## Pages - [Homepage](https://promptoperations.ai): Main page with services, use cases, educational content, and FAQ - [llms-full.txt](https://promptoperations.ai/llms-full.txt): Full-length LLM-readable content