Meta Revises AI Chatbot Prompts After Invasive Personal Queries

Meta confirmed it is changing the prompts offered by its AI chatbot following a viral video that captured the bot asking invasive personal questions about a woman's young daughters. The incident, first reported by Futurism, raised concerns about the chatbot’s handling of sensitive user data.

In a statement to The Verge, Meta spokesperson Dina El‑Kassaby acknowledged the misstep, saying the company “missed the mark” and that the feature should never have been deployed in its current form. The company emphasized that the prompts will be revised to prevent similar privacy breaches.

The announcement underscores Meta’s ongoing effort to align its AI products with privacy expectations and regulatory scrutiny. While the specific technical adjustments were not detailed, the company pledged to review and tighten the prompt‑generation process.

Industry observers note that the episode highlights broader challenges in balancing conversational AI capabilities with user safety. Meta’s response may set a precedent for how large tech firms address unintended data‑collection behaviors in AI systems.

The Verge reported the update on September 11, 2026, citing Meta’s official comments and the viral video that sparked the controversy.